All set to your future adventure? We’ve smoothed out the ride with functionality boosts and bug fixes to help make your travel planning much better than at any time. - Speedier research and superior security.
I booked airport transfer from my dwelling to the airport. Driver and travel operator was uncontactable in the supposed get day and time. Driver answered my connect with fifteen mins later on and explained he was not conscious of my booking and turned off the mobile phone on me. I contacted Traveloka CS for refund promptly only to be replied with copy pasted messages multiple times indicating that they're verifying The problem and it will take thirty-60 minutes. There are no channel to call them directly so I am able to only do that by means of the chat msg within the application.
In addition, Traveloka gives an in depth FAQ area on their website. It’s filled with useful resources masking common issues and queries. This self-service option can save time for people who prefer quick responses without the need of achieving out right. Consumers also mention the professionalism from the aid staff members in dealing with different issues from scheduling improvements to refund requests. Total, the customer service experience appears to be customized to facilitate clean travels amidst prospective hiccups together the best way.
I Just about miss my flight on account of that and that's not the even worse point. I try to contact The shopper help but it absolutely was just an automobile contact and it did not assist me with just about anything. there is no human I am able to speak to nor assistance that can help me. Truthfully it is the even worse knowledge I've.
- Common general performance enhancements for just a seamless practical experience. Update your Traveloka app now and start your journey!
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I booked a flight to Taiwan, it ought to be at 11PM then it had been out of the blue reschedule to 1PM and now the transit goes from 2 hour to 12 hour, and the problem was traveloka electronic mail goes in the spam and I didn't traveller see it.
All set for the future adventure? We’ve smoothed out the journey with performance boosts and bug fixes to generate your travel planning much better than ever.
To assist us realize the challenge, you should Get hold of us by e mail [email protected]. Our staff is ready to assist you and find an answer as immediately as feasible. Thanks on your persistence. -AL
Completely ready to your next journey? We’ve smoothed out the experience with efficiency boosts and bug fixes to make your travel planning a lot better than at any time. - Quicker research and better balance.
To vary or terminate your flight, visit the Manage My Scheduling portion on Traveloka’s Web-site or application, or Speak to our buyer help group for help.
Certainly, Traveloka provides promo codes which can be utilized in the checkout procedure. Be sure you Test our promotions web site for the latest codes and apply them to appreciate special discounts in your flight bookings.
Hi Richter, we apologize with the inconvenience you are struggling with along with your booking. Our staff is addressing your concern Together with the related situation range and working in the direction of a resolution. We will keep you up to date through electronic mail throughout the approach. Thanks for your personal patience. -AN